Skip to Content
Whole SectionText only Print Print Manager Link

GR-10.1.3

All licenseesG must appoint a customerG complaints officer and publicise his/ her contact details at all departments and branches and on the licensee'sG website. The customerG complaints officer must be of a senior level at the licenseeG and must be independent of the parties to the complaint to minimise any potential conflict of interest.

Added: December 2018
 Versions
(1 Version)
 
Dec 1 2018 onwards
Back to top