CBB Volume 5: Contents

Central Bank of Bahrain Volume 5—Specialised Licensees
Specific Modules (By Type of Licensee)
Type 7: Ancillary Service Providers
Part A
High Level Standards
GR Ancillary Service Providers General Requirements Module
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All licenseesG must appoint a customerG complaints officer and publicise his/ her contact details at all departments and branches and on the licensee'sG website. The customerG complaints officer must be of a senior level at the licenseeG and must be independent of the parties to the complaint to minimise any potential conflict of interest.

Added: December 2018
(1 Version)
Dec 1 2018 onwards
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