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Location: Central Bank of Bahrain Volume 3—Insurance > Part A > Business Standards > BC Business and Market Conduct > BC-4 Customer Complaints Procedures > BC-4.3 Principles for Effective Handling of Complaints > Visibility
  • Visibility

    • BC-4.3.2

      "How and where to complain" must be well publicised to customers and other interested parties, in both English and Arabic languages.

      Added: October 2011

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