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Location: Central Bank of Bahrain Volume 3—Insurance > Part A > High Level Standards > PB Principles of Business
  • PB Principles of Business

    • PB-A Introduction

      • PB-A.1 Purpose

        • Executive Summary

          • PB-A.1.1

            The Principles of Business are a general statement of the fundamental obligations of all Central Bank of Bahrain (‘CBB’) insurance licenseesG and approved personsG . They serve as a basis for other material in Volume 3 (Insurance), and help address specific circumstances not covered elsewhere in the Rulebook.

            Amended: January 2007

          • PB-A.1.2

            The Principles of Business have the status of Rules and apply alongside other Rules contained in Volume 3 (Insurance). However, these other Rules do not exhaust the fundamental obligations contained in the Principles. Compliance with all other Rules, therefore, does not necessarily guarantee compliance with the Principles of Business.

        • Legal Basis

          • PB-A.1.3

            This Module contains the CBB's Directive (as amended from time to time) relating to Principles of Business and is issued under the powers available to the CBB under Article 38 of the Central Bank of Bahrain and Financial Institutions Law 2006 ('CBB Law'). The Directive in this Module is applicable to insurance licenseesG (including their approved personsG ).

            Amended: January 2011
            Added: January 2007

          • PB-A.1.4

            For an explanation of the CBB’s rule-making powers and different regulatory instruments, see Section UG-1.1.

            Added: January 2007

      • PB-A.2 Module History

        • PB-A.2.1

          This Module was first issued in April 2005 by the BMA together with the rest of Volume 3 (Insurance). Any material changes that have subsequently been made to this Module are annotated with the calendar quarter date in which the change was made; Chapter UG-3 provides further details on Rulebook maintenance and version control.

          Amended: January 2007

        • PB-A.2.2

          When the CBB replaced the BMA in September 2006, the provisions of this Module remained in force. Volume 3 was updated in January 2007 to reflect the switch to the CBB; however, new calendar quarter dates were only issued where the update necessitated changes to actual requirements.

          Added: January 2007

        • PB-A.2.3

          A list of recent changes made to this Module is detailed in the table below:

          Module Ref. Change Date Description of Changes
          PB-A.1.3 01/2007 New Rule introduced, categorising this Module as a Directive.
          PB-1.1.1 01/2007 Small expansion of Principle 1 to refer to disclosure of all relevant information to customers, as required by CBB Regulations and Directives.
          PB-A.1.3 01/2011 Clarified legal basis

        • PB-A.2.3 [Deleted]

          Deleted: January 2007

        • PB-A.2.4

          Guidance on the implementation and transition to Volume 3 (Insurance) is given in Module ES (Executive Summary).

    • PB-B Scope of Application

      • PB-B.1 Scope of Application

        • PB-B.1.1

          The 10 Principles of Business apply to all CBB insurance licenseesG , in accordance with Paragraph PB-B.1.2. Principles 1–8 (Paragraphs PB-1.1 to PB-1.8 inclusive) also apply to all approved personsG , in accordance with Paragraph PB-B.1.3.

          Amended: January 2007

        • PB-B.1.2

          Principles 1 to 10 apply to activities carried out by the licensee, including activities carried out through overseas branches (if any). Principles 9 and 10 also take into account any activities of other members of the groupG of which the licensee is a member.

          Amended: October 2007

        • PB-B.1.3

          Principles 1 to 8 apply to approved personsG in respect of the controlled functionG for which they have been approved.

        • PB-B.1.4

          Principles 1 to 8 do not apply to behaviour by an approved personG with respect to any other functions or activities they may undertake. However, behaviour unconnected to their controlled functionG duties may nonetheless be relevant to an assessment of that person's fitness and propriety.

        • PB-B.1.5

          The CBB's requirements regarding approved personsG and controlled functionsG are located in Module AU (Authorisation).

          Amended: January 2007

      • PB-B.2 Non compliance

        • PB-B.2.1

          Breaching a Principle of Business makes the insurance licenseeG or approved personG concerned liable to enforcement action. In the case of a licensee, this may call into question whether they continue to meet the licensing conditions (see Chapter AU-2). In the case of an approved personG , this may call into question whether they continue to meet the 'fit and proper' requirements for the function for which they have been approved (see Chapter AU-3).

          Amended: October 2007

        • PB-B.2.2

          Module EN (Enforcement) sets out the CBB's policy and procedures on enforcement action.

          Amended: January 2007

    • PB-1 The Principles

      • PB-1.1 Principle 1 — Integrity

        • PB-1.1.1

          Insurance licenseesG and approved personsG must observe high standards of integrity and fair dealing. They must be honest and straightforward in their dealings with customersG , and disclose fully all relevant information to customersG , as required by the CBB's Regulations and Directives.

          Amended: January 2007

      • PB-1.2 Principle 2 — Conflicts of Interest

        • PB-1.2.1

          Insurance licenseesG and approved personsG must take all reasonable steps to identify, and prevent or manage, conflicts of interest that could harm the interests of a customerG .

      • PB-1.3 Principle 3 — Due Skill, Care and Diligence

        • PB-1.3.1

          Insurance licenseesG and approved personsG must act with due skill, care and diligence.

      • PB-1.4 Principle 4 — Confidentiality

        • PB-1.4.1

          Insurance licenseesG and approved personsG must observe in full any obligations of confidentiality, including with respect to client information. This requirement does not over-ride lawful disclosures.

      • PB-1.5 Principle 5 — Market Conduct

        • PB-1.5.1

          Insurance licenseesG and approved personsG must observe proper standards of market conduct, and avoid action that would generally be viewed as improper.

      • PB-1.6 Principle 6 — Customer Assets

        • PB-1.6.1

          Insurance licenseesG and approved personsG must take reasonable care to safeguard the assets of customersG for which they are responsible.

          Amended: January 2007

      • PB-1.7 Principle 7 — Customer Interests

        • PB-1.7.1

          Insurance licenseesG and approved personsG must pay due regard to the legitimate interests and information needs of their customersG and communicate with them in a fair and transparent manner. Insurance licenseesG and approved personsG , when dealing with customersG who are entitled to rely on their advice or discretionary decisions, must take reasonable care to ensure the suitability of such advice or decisions.

      • PB-1.8 Principle 8 — Relations with Regulators/Supervisors

        • PB-1.8.1

          Insurance licenseesG and approved personsG must act in an open and co-operative manner with the CBB and other regulatory/supervisory bodies under whose authority they come under. They must take reasonable care to ensure that their activities comply with all applicable laws and regulations.

          Amended: January 2007

      • PB-1.9 Principle 9 — Adequate Resources

        • PB-1.9.1

          Insurance licenseesG must maintain adequate human, financial and other resources sufficient to run their business in an orderly manner.

      • PB-1.10 Principle 10 — Management, Systems & Controls

        • PB-1.10.1

          Insurance licenseesG must take reasonable care to ensure that their affairs are managed effectively and responsibly, with appropriate systems and controls in relation to the size and complexity of their operations. Insurance licensees'G systems and controls, as far as is reasonably practical, must be sufficient to manage the level of risk inherent in their business and ensure compliance with the CBB Rulebook.

          Amended: January 2007

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