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In deciding any given regulatory response, the CBB will nonetheless consistently assess the individual circumstance of each contravention against the principles described in this Module. The CBB's overall approach is to take into account:

(a) The seriousness of the contravention concerned (including the risks posed to the licensee's customers and other market participants);
(b) The compliance track record of the licensee concerned (including the extent to which the contravention reflects systemic weaknesses or reckless behaviour); and
(c) Which measures are most likely to achieve the desired result of remedying the contravention.
Amended: October 2010
Added: October 2007
(2 Versions)
Oct 1 2007 - Sep 30 2010Oct 1 2010 onwards
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