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For the purposes of GR-6.2.6, the following requirements apply:

(a) Conventional retail bank licenseesG must monitor the availability and performance of the dedicated interface and make the resulting statistics available to the CBB upon their request;
(b) where the dedicated interface does not operate at the same level of availability and performance as the interface made available to the conventional retail bank licensee'sG customer when accessing the payment account online, the bank must report it to the CBB and must restore the level of service for the dedicated interface without undue delay and take the necessary action to avoid its reoccurrence.
(c) The report referred to in (b) above must include the causes of the deficiency and the measures adopted to re-establish the required level of service; and
(d) AISPs and PISPs making use of the dedicated interface offered by conventional retail bank licenseesG must also report to the CBB any deficiency in the level of availability and performance required of the dedicated interface.
Added: April 2019
(1 Version)
Apr 1 2019 onwards
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