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Before customersG make a final commitment to enter into a contract of insuranceG , licensees must inform the customerG of their key obligations and rights with regard to the transaction, including:

(a) The customer'sG duty of disclosure to the insurance licenseeG ;
(b) Cancellation rights and conditions;
(c) The licensee's internal complaints procedure; and
(d) The licensee's obligations in respect of this Code.
Amended: January 2007
Amended: October 2007
(3 Versions)
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