(a) The seriousness of the contravention, in relation to the requirement(s) concerned;

(b) The duration and/or frequency of the contravention, and the extent to which it reflects more widespread weaknesses in controls and/or management;

(c) The extent to which the contravention was deliberate or reckless;

(d) The licensee's past compliance record and conduct following the contravention; and

(e) The scope of any other action taken by the CBB or other supervisors against the licensee, in response to the compliance failures in question.