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OutsourcingG means an arrangement whereby a third party performs on behalf of a licenseeG an activity that was previously undertaken by the licenseeG itself (or in the case of a new activity, one which ordinarily would have been performed internally by the licenseeG ). Examples of services that are typically outsourced include data processing, cloud services, customer call centres and back-office related activities.

Amended: October 2017
Adopted: July 2007
(2 Versions)
Jul 1 2007 - Sep 30 2017Oct 1 2017 onwards
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